Privacy and Policies
Privacy Policy
Ethical Conduct Policy
Packaging House both respects and uses its best endeavors to protect the privacy of our customers. This statement provides details of the information collected on this website (shop.packaginghouse.co.nz), and how that information is used and protected.
WHAT INFORMATION IS COLLECTED
- Your registration details including name, address and email address.
- Usage information, including a history of web pages accessed. The information may be collected from you directly, or generated when you access our services.
WHAT INFORMATION IS USED FOR
Your information will be held by Packaging House. It may be used by Packaging House, and shared with its associated companies, its agents and contractors, for use for the following purposes:
- To provide the service to you;
- To verify and validate users and order information;
- To improve the content and operation of our website;
- To keep you informed about our website and our other services;
- To conduct surveys and market research;
- For analysis of activity. This information will be processed and retained in aggregate form only;
HOW YOUR INFORMATION IS PROTECTED
Packaging House will take all reasonable steps and security safeguards to protect your information from accidental or unauthorised loss, access, misuse or modification of your information. Packaging House will do this using the same methods we use to protect our own confidential information.
YOUR RESPONSIBILITIES
You are responsible for keeping your user name and any passwords confidential. You must let us know immediately if you think any unauthorised person has access to them.
YOUR ABILITY TO ACCESS AND CHANGE INFORMATION
You may ask to see any information we hold, or anyone holds on our behalf, about you, that is readily retrievable. You may ask us to correct any information that is incorrect.
Should you wish to access or change your registration details at any time this can be done through the ?Options/My info? section in Packaging House Online. If you have any questions regarding this statement contact us by email at info@packaginghouse.co.nz
Wesfarmers Industrial & Safety (“WIS”) and its business units are committed to the highest standards of conduct and ethical behaviour in all of their business activities, and to promoting and supporting a culture of honest and ethical behaviour, corporate compliance and good corporate governance.
The Ethical Conduct Policy is to encourage suppliers, contractors, customers or any other party to raise any concerns and report instances of unethical, illegal, fraudulent or undesirable conduct, where there are reasonable grounds to suspect such conduct, without fear of intimidation, disadvantage or reprisal.
WIS relies on the parties that it does business with to help the company achieve its commitment to a culture of honest and ethical behaviour, corporate compliance and good corporate governance. For WIS, the failure to report actual or suspected incidents of Unethical Conduct will be treated seriously and may adversely affect the ongoing business relationship.
Unethical Conduct covered by this Policy includes any conduct of a director, officer, employee, contractor or third party, whether actual or suspected, including:
• dishonest, fraudulent, corrupt or illegal conducts;
• unethical actions or behaviours (including bribe, facilitation payment or other kick-backs, inappropriate gifts; falsifying documents or other unacceptable or unethical behaviour);
• actions that have the potential to damage WIS’ property, people or reputation or that of another party (such as unsafe work practices, environmental damage, health risks or substantial wasting of company resources); or
• abuse of authority, threats, intimidation or harassment.
Unethical Conduct can be reported to:
• the employee’s immediate supervisor or manager or another senior person; or
• the Ethical Conduct email hotline on ethical.conduct@wisau.com.au and these matters will be confidentially referred to the WIS Managing Director or Chief Financial Officer.
While the person reporting the issues may wish to remain anonymous, if contact details are not provided, sufficient details will need to be included in the report to allow the matter to be investigated.
WIS will investigate all reports of Unethical Conduct on a timely, thorough, confidential, objective and fair manner (subject to considerations of the privacy of those against whom allegations are made).

